A misrouted result doesn’t get a bug ticket — it gets a patient chasing an answer nobody has.
Health New Zealand — Te Whatu Ora runs one national system, but the software behind it is anything but unified: dozens of practice management systems, patient portals, and specialty platforms all integrating into shared national infrastructure. A patient-matching defect isn’t an edge case here — it’s a clinical safety risk, and it sits alongside privacy obligations under the Health Information Privacy Code 2020 that most consumer software never has to meet.
What we test
The healthcare-specific risk areas we specialise in.
One national health system. A fragmented vendor landscape underneath it.
Te Whatu Ora — Health New Zealand consolidated 20 former DHBs into a single national system in 2022, but the software behind it stayed fragmented: dozens of PMS, portal, and specialty vendors all now integrating into shared national platforms. Resync applies the same independent-QA model we run for banking and insurance integrations — the vendor builds, we verify, you go live with evidence instead of hope.
How we help
The Resync services this sector draws on most.
- Accessibility Testing → — WCAG 2.2 AA testing for patient-facing portals and booking systems
- Test Automation → — regression coverage across integrated clinical systems that can’t afford a slow release cycle
- Security Testing → — independent testing for systems holding patient data under the Health Information Privacy Code
- Performance Testing → — load and integration testing before a national rollout, not after
- QA Audit → — an independent review of your programme’s testing health
- AI Testing & Assurance → — independent assurance for clinical triage and decision-support AI