Retail platforms earn their keep four days a year.
Black Friday, Boxing Day, a viral product, a flash sale — retail systems are sized by their peaks, and so is the cost of failing one. Meanwhile omnichannel promises (buy online, return in store, see live stock) stitch together POS, eCommerce, ERP, and logistics systems that were never designed as one. We test the whole journey, then load it until it proves itself.
What we test
The retail journeys and systems we verify.
How we help
The Resync services this sector draws on most.
- Performance Testing → — load, stress, and soak testing before your peak does it for you
- Test Automation → — AI-assisted automation that cuts regression cycles by weeks
- Security Testing → — independent application security testing
- Accessibility Testing → — WCAG 2.1 AA assessment and remediation guidance
- QA Audit → — an independent review of your programme’s testing health
- AI Systems Assurance → — independent assurance for AI systems and their governance
Frequently asked questions
When should peak-readiness testing start?
Months before the peak, not weeks. A useful load programme needs time to find bottlenecks, fix them, and retest — we typically start peak engagements in winter for a Black Friday deadline.
Can you test across our physical and online channels together?
Yes — that’s the point. Omnichannel defects live between systems, so we test the full journey: online order, store fulfilment, ERP stock movement, and the customer-facing status at every step.
Our stack is a mix of SaaS and custom. Does that matter?
No. We test the journeys, wherever they run — SaaS commerce platforms, custom middleware, and legacy ERP alike. What matters is the end-to-end result your customer sees.