Industries · Utilities & Infrastructure

QA for the systems that keep the lights on.

Asset management, billing, outage systems, and enterprise ERP for network operators — independently tested by the team New Zealand’s critical infrastructure organisations trust.

When infrastructure IT fails, it fails in public.

Utility platforms sit where operational technology meets customer billing, regulation, and safety. A billing defect becomes a Commerce Commission conversation; an outage-management failure extends real outages for real households. These systems change less often than retail software — which means each change is bigger, riskier, and harder to roll back. Independent QA de-risks the changes you can’t afford to get wrong.

What we test

Where utility and infrastructure programmes need verification most.

Asset management platforms

EAM implementations and upgrades — works management, asset data migration, and mobile field integration.

Billing & customer systems

Meter-to-cash journeys verified end-to-end, including tariff changes, estimation logic, and exception handling.

Outage & field systems

The platforms that matter most in a storm — dispatch, outage tracking, and customer communication under load.

SCADA & OT integration seams

Testing the boundaries where enterprise IT meets operational systems — carefully, in the right environments.

Enterprise ERP

Finance, procurement, and payroll migrations for infrastructure-scale organisations.

B2B & market interfaces

Registry, switching, and industry-standard interfaces tested for conformance and volume.

Trusted by critical infrastructure.

New Zealand infrastructure operators trust Resync for independent QA on the enterprise platforms behind their networks. We bring the discipline of banking-grade testing to programmes where downtime is measured in headlines.

How we help

The Resync services this sector draws on most.

Frequently asked questions

Can you test systems that touch operational technology?

We test the enterprise side and the integration seams to OT — in controlled, non-production environments, with change discipline agreed up front. We don’t poke live SCADA; we verify that the systems around it behave.

Our releases are infrequent but huge. Can you handle that?

That profile is exactly where independent QA earns its keep: long-cycle programmes with big-bang cutovers need reconciliation-grade verification and rehearsed go-live evidence, not just test-case counts.

Do you understand our regulatory context?

We test with the Commerce Commission’s information-disclosure and performance expectations in view, and design evidence so your regulatory and audit teams can reuse it.

De-risk the change you can’t roll back.

Talk to us before your next asset-management, billing, or ERP cutover.