The QA partner for releases that matter.

Independent test strategy, execution, and advisory for New Zealand’s most demanding programmes. Six services. One mission: your software ships before it breaks.

Our QA Services

Six core QA services in New Zealand, one mission: make sure your software works before it reaches production. Every service is delivered by permanent specialists — not contractors filling seats. See our insights or talk to our team.

QA Strategy & Consulting

Stop guessing where your quality gaps are. Our independent assessments cut through vendor bias to give you a brutally honest view of your test maturity, toolchain, and team capability — then a concrete roadmap to close the gaps. AoG panel approved.

Agile & Delivery Transformation

Agile isn’t a poster on the wall. We embed SAFe-certified coaches, restructure delivery cadences, and rewire quality gates so your teams ship faster without the rework. Proven across core banking migrations and large-scale government programmes.

Managed Test Services

Your releases deserve more than a spreadsheet and crossed fingers. We run end-to-end test management with real-time dashboards, risk-based prioritisation, and defect analytics that give leadership the confidence to sign off. Every sprint, every release.

AI-Powered Test Automation

Manual regression is a tax on every release. We architect automation frameworks using Selenium, Playwright, and AI-native tools — then train your team to own them. Our exclusive APAC AI-native QA curriculum means your engineers learn what competitors haven’t even adopted yet.

Release & Environment Management

Environment bottlenecks kill velocity. We take ownership of test infrastructure, release orchestration, and change governance so your pipeline never stalls. From environment scheduling to deployment validation, we keep the path to production clear and predictable.

Capability Building & Talent

We build lasting capability, not dependency. Access our bench of 70+ quality engineers for embedded teams or staff augmentation. Every placement comes with structured mentoring and upskilling so your internal capability keeps growing long after we step back.

Evidence, not claims

When the Earthquake Commission needed to cut a 6–8 week manual regression cycle without sacrificing coverage, they partnered with Resync. The result: one-week regression cycles, close to 100% coverage, and a continuous testing model aligned with their DevOps goals.

“It would have been close to impossible for us to get anywhere near 100% coverage without test automation from Resync.”

Manager of Testing, Earthquake Commission (EQC)

Capacity

We scale with you.

Local-first.

70+ quality engineers on our New Zealand bench — specialists you can deploy. Test automation engineers, performance specialists, SAFe-certified coaches, test managers and delivery leads. The right mix for your programme, available without a recruitment cycle.

Partner-backed offshore.

When programmes demand 24/7 test coverage or multi-jurisdictional scale, our technology partners extend our reach without giving up local accountability. One engagement lead. One point of ownership.

Right-sized, not resourced.

Every engagement starts with a scope and a senior lead — not a body-shop mobilisation plan. You get the specialists your programme needs, not the people we happen to have unused.

✓Two-person independent QA audit to 20+ specialist embedded test team
✓AoG-panel approved and cleared for Crown agency procurement
✓Permanent bench, not contractors filling seats

Why Organisations Choose Our QA Services

New Zealand organisations trust our QA services because we are genuinely independent. Unlike competitors owned by global systems integrators, Resync has no parent company, no dev arm, and no vendor alliances that create conflicts of interest. When we assess your test maturity or recommend a toolchain, the advice is based entirely on what works for you — not what earns us a commission. That independence is why we are an All-of-Government panel supplier and the QA partner of choice for New Zealand’s most complex programmes. With quality engineers and a leadership team that has delivered inside NZ’s biggest banking, government, and telco transformations, we bring deep domain expertise to every engagement — not just tooling and process. From strategy through execution, our QA services cover the full quality lifecycle.

Each of our QA services integrates seamlessly with the others. A core banking QA engagement typically combines managed test services with test automation and performance testing to deliver end-to-end assurance. Our agile coaching practice ensures quality is embedded into your delivery culture from the start, not bolted on at the end. And through our technology partnerships with UiPath, Tricentis, and HeadSpin, we bring enterprise-grade tooling to every engagement. Learn more about our team and why independence changes everything.

Trusted across 50+ enterprise programmes in NZ

BNZ logo - QA services client
TSB
Public Trust
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Chorus
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Resync Tech Radar

The tools and techniques we bring to every engagement — what we use today, what we’re rolling out, what we’re testing, and what we replace.

Automation & Execution

We use this
  • PlaywrightModern automation framework — fast, cross-browser, our everyday tool.
  • SeleniumBattle-tested for long-lived suites and clients standardised on it.
  • Tricentis ToscaModel-based enterprise automation — SAP, Oracle, Salesforce. Tricentis partner.
  • UiPath Test SuiteRPA-led test automation for back-office workflows. UiPath Platinum Partner.
  • UFT (OpenText)Legacy-app coverage for enterprise clients running OpenText ALM.
Rolling out
  • AI-native automationAI-assisted authoring and self-healing locators layered onto Playwright and Tosca.
Testing
  • Resync cloud runnerOur private-beta cloud platform for running Playwright suites in seconds with AI analytics.

AI & Emerging

We use this
  • LLM test generationTurning requirements into executable test cases with custom LLM workflows.
Rolling out
  • AI-assisted test designUsing LLMs to accelerate coverage analysis and risk-based prioritisation.
Testing
  • Autonomous test agentsEarly experiments with agents that design, run, and adapt tests with minimal human input.

Performance & Reliability

We use this
  • JMeterOur go-to open-source load testing tool for most engagements.
  • LoadRunnerEnterprise performance testing via OpenText partnership.
  • BlazeMeterCloud-scale performance testing via Perforce partnership.
  • HeadSpinReal-device, real-network testing across 150+ global locations. HeadSpin partner.
  • New RelicObservability that closes the loop between load tests and production.
Rolling out
  • Cloud-native load genSpinning perf infrastructure up and down on AWS to match demand.

What We Replace

We replace this
  • Excel test casesUnversioned, unrunnable, unauditable. A red flag in any regulated programme.
  • Offshore staff augBody-shop model — inconsistent quality, no ownership, high turnover.
  • Manual-only regressionUnscalable. A guaranteed bottleneck in any modern release cadence.
  • Unmaintained legacy suitesStale automation nobody trusts. We rebuild on modern, maintainable frameworks.
  • Siloed perf + QA teamsFunctional and performance testing delivered separately. We bring them together.