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Welcome to Resync

I am delighted to welcome you to the Resync family.

Your role with us is critical in fulfilling Resyncs purpose, providing exceptional outcomes for our clients and enriching experiences for our team.

The information in this handbook is designed to introduce Resync and provide resources that will help you make a smooth transition into your new role. Please take the time you need to familiarise yourself.

Resync is here to support your transition, so please know that you can call on anyone to assist you with any queries you may have.

Once again, I welcome you to the team and look forward to working with you.

Yours sincerely,

Renee Kerslake

  1. Sign the Contract for Services and return directly or email a scanned copy to your Resync Account Manager
    • The Contract for Services can contain special terms required by the client. Please read this carefully.
    • If a client requests an existing contract to be extended, we will prepare a revised Contract for Services for you to sign and return.
    • Please understand that work onsite, and payments to you will be affected if we do not have a signed agreement on file.
  2. Unless otherwise described in the Contract for Services, we bill clients and pay contractors monthly. We need your invoice and timesheet by no later than the 3rd of the month following the period being charged to pay you on time.

It is imperative that all timesheet and billing match the Contract for Services requirements, as this affects processing and payment.

Please send your invoice and timesheet to

The timesheet needs to be approved and signed by the client before sending to Resync.

  • If you require a timesheet and invoice template or assistance to set up your time tracking, please let us know as soon as possible.
  • Please note that clients will usually require you to record time for their internal project tracking. The information you provide to the client must align with the information you provide to us. Any discrepancies can significantly delay payments.
  • Our standard payment terms are the 25th of the following month, or the prior business day if it falls on a non-business day. If there are issues affecting payment by the client, we will need your assistance to resolve the problems. As these issues can potentially delay payment, please give your urgent attention to any issues we need to fix.
  • EXPENSES .Any expenses claimed and approved by the client and your account manager, must have scanned receipts provided before payment will be made. Receipts should be detailed within the ‘Expenses’ tab on a separate invoice.

Documents to be filled out and returned to


If you are 0% tax rate

Invoice Template

Need a invoice template?